Robinson Animal Hospital at 5663 Steubenville Pike in McKees Rocks, Pennsylvania

Customer Reviews about Robinson Animal Hospital

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  I was highly disappointed with the service. I moved to the Robinson area and was seeking a new vet for my dog. I read many great raving reviews about this clinic, but from the receptionist to the tech to the vet I was not impressed. Even though I had an appointment, I waited almost an hour. The only person who even acknowledged and apologized about that was the vet, not the reception staff nor the tech. Even though I had made sure that complete medical records were faxed from the previous vet and was received, no one had bothered to even look at them let alone read any of it. In fact, the vet tech complained to me that the records were just too long and asked me if my dog was up to date. After that visit, less than two weeks later, I received an email from Robinson Animal Clinic that my dog was due for his annual check up and shots! Had they bothered to check, it could have saved me the trip AND another office visit fee which was not small! I found the reception area to be chaotic, it seemed that they were understaffed and overwhelmed. The receptionist had given me wrong or not accurate directions over the phone, and when I tried to point this out to save the trouble for other new patients, she was very abrupt and rude. I willl not be taking my four legged baby to this place again!
  May 24, 2017

  by Cathy Kang

Opening hours Closed now

Today: 08:30 am — 05:00 pm

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About Robinson Animal Hospital in McKees Rocks